Rephouse Australia , supplier of sustainable commercial rubber floor coverings, has achieved ISO 9001:2000 accreditation for satisfying quality guidelines set out by the International Organisation for Standardisation (ISO). ISO accreditation indicates the company’s dedication to quality of product standards. The ISO 9001:2000 certification substantiates that Rephouse has established and implemented an effective quality management system.
ISO 9001 is the globally acclaimed standard for a company’s internal Quality Management System and the key purpose of ISO standards is to offer guiding principles on what constitutes a quality management system that functions as an effective structure for constant improvement. It focuses on various areas such as fulfilling customers’ quality requirements, applicable regulatory requirements and continual improvement of performance in pursuit of these objectives.
Tony Newton, Managing Director of Rephouse Australia explained that the ISO 9001 certification qualifies Rephouse as the preferred supplier of commercial flooring, providing evidence that Rephouse products are safe, durable and of high quality.
Rephouse’s certification indicates commitment and dedication to ensuring that its commercial rubber flooring satisfies customer quality conditions and that its floor material complies with any regulations that are applicable to commercial flooring. The ISO 9001:2000 standard is recognised in over 150 countries worldwide and has a strong emphasis on fundamentals such as customer satisfaction, constant improvement and management responsibility.
Established in 1985, Rephouse manufactures quality, durable commercial floor coverings that are ideal for architectural, retail, recreational and sport applications. Rephouse’s commercial decorative rubber flooring solutions include their Decoflex, Neoflex, Playflex and Evopave ranges.
"Following the guides of the ISO 9001:2000 system has helped us to develop the infrastructure essential for Rephouse to meet and surpass our customers' needs and expectations. This accreditation is also acknowledgement of our strong customer focus and indicates our determination to uphold the utmost level of customer service excellence and support,” says Newton.
Customers can understand the value of ISO accreditation as ISO 9001:2001 is a globally accepted quality system. This allows customers to feel more confident that Rephouse will deliver quality flooring products, work with them to achieve required project outcomes and deadlines and offer excellent customer support.
“This is a momentous accomplishment. It is very important for Rephouse to improve and maintain the standard of quality that specifiers have come to expect. The ISO 9001:2001 accreditation shows that Rephouse has demonstrated a readiness to undertake rigorous self-assessment and criticism and to use this information to adapt our manufacturing and quality control processes in order to ensure we continue to deliver the highest standards in commercial rubber flooring solutions,” Says Newton.