Ramset Fasteners now has the latest laptop technology, providing its technical sales representatives with up to the minute information on the status of any product or tool in the company’s range.
This enables reps to process customer orders, identify product availability, establish and even access comprehensive technical information, all at the touch of a button and while out on site. At the heart of this technology is the latest inventory software running on IBM AS/400 hardware; an electronic library that can be accessed from the most remote locations around Australia. “Our field staff are quickly realising the benefits of having direct access to the mainframe because once they have dialled in on their laptops via a Telstra dial IP, they have direct access to almost as much information as if they were on Ramset premises,” says Adam Douglas, IT manager at Ramset.
Source: Building Products News.