Shoalhaven Door Centre, a New South Wales garage door specialist received the garage door industry's ultimate accolade - the B&D Doors National Accredited Dealer of the Year 2013 award.
The South Nowra, NSW business was presented with the national award at the National Dealer Conference in Port Douglas in July.
B&D Garage Doors and Openers national sales manager John Fraser-Mifsud said the dealership was recognised for its persistent efforts to provide exemplary levels of sales advice, installation and service to customers. Shoalhaven Door Centre’s initiatives included a revamped showroom with multiple working door installations and a new website featuring troubleshooting videos for customers.
The award was received by Shoalhaven Door Centre director Dave Bennett. As a young boy and later as a teenager, Mr Bennett installed B&D Doors with his father's business during school holidays. He said he never dreamed of one day being handed the Australian garage door industry's top prize.
The business has grown substantially since Mr Bennett established it in 2004. In 2011 it won a B&D Excellence Award for its customer management system, which generates service reminder letters to customers.