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    Coles Express Bill Pay Kiosk from Sprocket Kiosks


    Sprocket Kiosks worked closely with the Bill Express (one of Australia's leading prepaid and bill payment service providers) software project team to design a kiosk solution that provided a platform for a suite of offerings for use within Coles Express outlets including bill payment, digital photo processing, Citylink purchase and phone recharge. The kiosk was designed to strict DDA [Disability Discrimination Act] requirements and can be bench mounted, wall mounted or supplied as a pedestal solution.

    Incorporating new compact PC technology, the kiosk consists of a 17" capacitive touchscreen, EFTPOS, thermal printer, media reader and external CD ROM. The overall solution is elegant, flexible and provides an intuitive self-service system.

    Key project results:

    • Offering more complex products and services in store has increased sales
    • Increased product offering provides customers with an added return incentive
    • The kiosk takes customers out of queues and reduces time to perform transactions
    • Completing multiple transactions at one location improves customer experience

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    Contact Sprocket

    • 226 St Kilda Rd
    • St Kilda
    • VIC 3182
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      03 953 ...

    • Fax: 03 9537 3766
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