Fisher & Paykel Appliances Customer Care franchisee has been awarded the Franchisee of the Year Award (Western Australia Chapter) by the Franchise Council of Australia.

Comprising of Gary and Adriana Woodgate, the Fisher & Paykel Customer Care franchisee has won in the category for less than two staff. Gary and Adriana have also been awarded the Fisher & Paykel National Franchisee of the Year award for the second year in a row. The award recognises excellence in the areas of customer service, brand values, technical ability, self-organisation and cooperation, and is judged over the duration of the year.

The Franchise Council of Australia Franchisee of the Year Award (WA chapter) was presented at a gala dinner at the Burswood Casino in Perth recently. Gary and Adriana are now in the running for the national award to be announced at the Franchise Council of Australia national conference in Canberra in October.

Each nominee in the Franchise of the Year Awards is independently judged on criteria including business planning and performance, systems management, franchise citizenship, support networks and wellbeing, marketing and customer contact, openness to learning and change, and community contribution.

Gary and Adriana deserve the recognition because of their commitment to excellent customer service as well as the high standards of Fisher & Paykel’s Customer Care service, according to Fisher & Paykel Franchise Business Representative in WA/SA, Shay Scott.

Gary and Adriana have had a very successful year and have been praised for their excellent contribution to the community through school and sports team sponsorships, as well as their forward-thinking marketing initiatives.

Gary, who has owned and operated his business for 12 years, attributes their success to hard work as well as the support received from Fisher & Paykel.

The entire Fisher & Paykel team wishes Gary and Adriana all the best for the upcoming National Franchise Council of Australia awards.

Fisher & Paykel Appliances specialises in kitchen appliances, refrigerators, dishwashers and washing machines for domestic applications.