WHEN it comes to the rental of telescopic handlers, Peter Nash, managing director of Nash Plant Hire, claims to knows a thing or two. After 35 years in the plant rental business, specialising in the construction industry both in Europe and Australia, he is familiar with the demands that are made on both man and machine when working on the average building site.

With a fleet of five machines Nash will only rent his machines with an experienced ticketed operator. “Operated hire is far more effective and safer than dry hire,” he says. “The results are more efficient and cost effective because an experienced driver will get the job done quicker. The money saved on using your own driver is quickly eroded because of the extra time taken to complete an assignment. In addition there are examples of companies renting machines and allowing a non-ticketed operator to drive them. In the wrong hands the chances of major accidents happening are very high.”

On average he expects each one of his machines will do 1,000 hours per year under some very demanding conditions. His most recent purchase is a Dieci Icarus 40.17 model which has been in operation for approximately 10 months and supplied by Sydney distributor AWD Equipment Sales .

Central to the success of his business is having machines that can take extreme punishment in some very rough terrain but also a reliance on service back up to minimise any down time that might occur if difficulties arise.

“When we buy a machine we must be very certain that it not only meets the high specifications this industry demands but also that we can rely on the supplier to respond rapidly if there is a mechanical issue to be addressed,” says Nash.

“Any down time on a machine can cost thousands of dollars. We’ve purchased other brands in the past where the wheels have literally fallen off due to an inherent fault in the axle steel. The average operating cost of the fleet then escalates, particularly if replacement parts have to be brought in from overseas.”

Nash points out the importance of having direct access to “where the buck stops” in order to get fast action and quick decisions. To him, this means having trust and confidence that your suppliers’ machines meet his criteria of serviceability and technical backup.

In the case of the Dieci range, the buck stops with AWD Equipment managing director Shane Marcusson. “We are telescopic handler specialists and selling the machine is just the start of a relationship with our customers,” he says.

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