IN today's world, time efficiency and exceptional customer service are of utmost importance and, thanks to the latest innovation from Billi - a leading Australian manufacturer and supplier of high quality drinking water and washroom systems - these two attributes are now easily achievable.
Renowned as the ultimate drinking water appliance, Billi is set to add another innovative feature to its already impressive arsenal - the Billi Management System (BMS). It allows users, service providers and facility managers to monitor the status of every Billi unit on the premises from a single point, saving time, increasing staff satisfaction and providing outstanding customer service.
The Billi BMS software is installed to a PC, allowing configuration of individual systems as well as providing data collection and a single display platform.
The state-of-the-art system can also be configured to send email alerts when any of the systems require maintenance, ensuring efficiency in repair, and providing customer and staff satisfaction.
"The Billi brand is synonymous with innovation and the new BMS is specifically designed to make facility management more streamlined," says Billi marketing manager Katie Jones.
"The Billi BMS ensures customer service, with the owner or facility manager being made immediately aware of the maintenance requirements on a site and can then proactively book a technician. The system also saves time, assisting in rectifying issues quickly, reducing downtime as well as increasing staff satisfaction through the reduction of complaints."
Billi's BMS is available in two options - the first being email alerts only, with the second being email alerts as well as the single control point software.