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    Whitelisting Our Emails


    To make sure you continue to receive our Architeure & Design newsletters we are advising that you add [email protected] and [email protected] and   to your contacts, whitelist or safe sender list.


    Please find information below on how to whitelist our email;

        Gmail
        Hotmail
        Yahoo
        Mozilla Thunderbird
        Outlook
        Blackberry Devices

    GMAIL
    If you haven't received a message from us yet, add our email address to your Gmail Contacts List:
    1. Click Contacts along the left side of any Gmail page.
    2. Click Add Contact.
    3. Copy and paste our email address into the primary email address dialog box.
    4. Click Save.

    How to check if our email is in the "spam" folder:
    1. Click Spam along the left side of any Gmail page.
    2. Check-mark the box next to our newsletter.
    3. Click Not Spam button along the top.

    HOTMAIL
    If you are using Hotmail, add our email address to your Hotmail Safe List. Here's how:
    1. Open your mailbox and click "Options" (upper right hand corner).
    2. Click the "Junk E-Mail Protection" link (top of page).
    3. Select the "Safe List" link (2nd from bottom).
    3. In the space provided (labeled "Type and address or domain", enter our email address.
    4. Click "Add"
    5. When you see the address you entered in the Safe List box, click OK

    If you have received a message from us:
    1. If our email is in your Junk E-Mail Folder, open the email and click the Not Junk button.
    2. Next, check to see if our email address is in your Blocked Senders list.
    If you see our email address on this list, select it and click the Remove button.
    3. Finally, if you have not done so, add our email address into your Safe List as outlined above.

    MOZILLA THUNDERBIRD
    If you haven't received a message from us yet:
    You will need to add our email address to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
    1. Click the Address Book button.
    2. Make sure the Personal Address Book is highlighted.
    3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
    4. Under the Contact tab, copy and paste our "From" address, add our email address into the Email dialog box.
    5. Click OK.

    If you have received a message from us:
    1. Please check your Junk folder to see if our emails have been mistakenly placed there.
    2. To prevent this from happening in the future, you need to mark our email as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk".
    White list your Personal Address Book:
    1. From the main drop down menu, select "Tools -< Junk Mail Controls..."
    This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter.
    2. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail". Click OK.

    OUTLOOK
    Add an Address or Domain to Safe Senders in Outlook

    To add an address or domain to Safe Senders in Outlook:

        * Select Actions | Junk E-mail | Junk E-mail Options... from the menu in Outlook.
        * Go to the Safe Senders tab.
        * Click Add....
        * Type the email address or domain name you wan to whitelist.
              o To add a single address, type "[email protected]", for example.
              o To add a complete domain, type "example.com", for example.
              o To make sure sub-domains are not automatically whitelisted when you add a domain, include the '@' sign: "@example.com", for example. In this case, mail from "[email protected]" will not be whitelisted.
        * Click OK.
        * Click OK again.

    If you already have a message from the sender you want to add to the Safe Senders list in your Outlook Inbox (or the Junk E-mail folder, of course), the procedure is even easier:

        * Open a message from the sender (or a sender at the domain) you wan to add to Safe Senders.
        * Select Actions | Junk E-mail and then Add Sender to Safe Senders List or Add Sender's Domain (@example.com) to Safe Senders List.

    YAHOO
    To ensure your subscription information is delivered to your Yahoo inbox (not the Bulk Mail or Junk Mail folder), you can instruct Yahoo to filter it to your inbox. Here's how:
    1. Open your Yahoo mailbox
    2. Click Mail Options (upper right hand corner).
    3. Click filters
    4. Next, click add filter (may also be add link)
    5. In the top row, labeled From Header: make sure contains is selected in the pull-down menu.
    6. Click in the text box next to that pull-down menu, then enter our email address.
    (Please select the email address from the list provided, if available).
    7. At the bottom, where it says Move the message to: select Inbox from the pull-down menu.
    8. Click the Add Filter button again.

    If you have received a message from us:
    1. If our email is getting stuck in your Yahoo Bulk Folder, please open
    the email and click the Not Spam button.
    2. Next, check to see if the email address is in your "Blocked Addresses" list. If you see our email address on this list, select it and click the Remove Block button.
    3. Lastly, please set up a filter as outlined above.

    BLACKBERRY Devices
    1. Scroll up to the message header.
    2. Get to the field where their name is listed, click the Berry button and then click Show Address.
    3. Select and copy that address to the clipboard.
    4. Go into Address Book and find the user.
    5. Select Save.
    6. Click to edit it, and then click the Berry button to add another email address.
    7. Paste it in and click Save.

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